Terms of service

Terms of Service

Welcome to Urbanora. By accessing or using our website (urbanoraashop.com), you agree to the following terms.

1. General
These Terms of Service govern your use of our website and the purchase of products from Urbanora. By placing an order, you confirm that you are at least 18 years old or have parental consent.

2. Products & Pricing
We strive to display accurate product information and pricing. However, errors may occur, and we reserve the right to correct any inaccuracies, update information, and change prices without prior notice.

3. Orders
Once you place an order, you'll receive a confirmation email. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspected fraud.

4. Shipping
Please refer to our Shipping Policy for delivery timeframes and details. Urbanora is not responsible for delays caused by carriers or customs.

5. Returns & Refunds
Please refer to our Return & Refund Policy for full details on eligibility and process.

6. Payment
We accept payments through secure third-party payment processors. By providing payment information, you confirm you are authorized to use the selected payment method.

7. Limitation of Liability
Urbanora is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

8. Changes to Terms
We may update these Terms of Service at any time. Continued use of our website after changes constitutes acceptance of the new terms.

9. Contact Us
Questions about these terms? Reach out at Support@urbanorashop.com.