Shipping policy

Shipping Policy

Thank you for shopping with Urban Ora!

Processing Time
Orders are processed within 1-3 business days after payment is confirmed.

Shipping Time
Since our products are shipped directly from our supplier, delivery typically takes 7-15 business days depending on your location. We appreciate your patience as we work to get your order to you as quickly as possible.

Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.

Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.

Delays
While we strive for timely delivery, occasional delays may occur due to high demand, customs processing, or carrier issues. We'll do our best to keep you informed if any delays arise.

Questions?
If you have any questions about your shipment, reach out to us at Support@urbanorashop.com and we'll be happy to help.